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Trust in an enterprise assistant is built in the moments when the system is uncertain. A useful answer is easy to like. The harder test comes when the assistant cannot find the right source, encounters conflicting policies, reaches information the user should not see, or has to admit that a human needs to take over. Those moments tell employees whether the system deserves to sit inside real work. This matters because use is moving faster than confidence. A 2025 global study from the University o…
続きを読む>>How Enterprises Can Build Gen AI Assistants That Employees Actually Trust?
