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The digital revolution has allowed consumer conversations to happen at any time of the day. Consumer conversations include discussions on social media sites, forums, blogs, and reviews. These conversations help in understanding what consumers like and dislike and what they expect from a brand. Brands that learn to analyze consumer conversations can easily identify emerging consumer trends. One of the best ways for brands to analyze consumer conversations is by using social listening. What is soc…
続きを読む>>How Brands Identify Emerging Consumer Trends from Online Conversations
