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For decades, usability was the north star of UX design. If a product was easy to use, intuitive, and efficient, it was considered successful. But as artificial intelligence becomes deeply embedded in digital products, many designers argue that usability alone is no longer enough. “Usability tells you whether someone can use a product,” says Osman Gunes Cizmeci, a New York–based UX and UI designer and writer. “Trust determines whether they want to keep using it.” As adaptive systems, AI assistant…
続きを読む>>Osman Gunes Cizmeci on Why Trust Is the New Usability in UX Design
